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Security & your data

Where plans live, in plain language.

We are a small, young company and we are not going to bury that behind security theater. Here is exactly what we do, what we do not do, and what we have not built yet.

What we do

The controls that are actually in place.

Hosting & access

Data handling

The client experience

What we have not done

Claims we are not going to make.

01

We are not SOC 2 certified

Not today. If your practice serves clients who require a certified vendor, say so early and we will tell you honestly where that sits on the roadmap rather than implying otherwise.

02

We are not a HIPAA-covered platform

The planner holds business planning data, not protected health information. If a healthcare client wants to put PHI into a planning tool, the answer is no — and that would be true of any planning tool.

03

We do not hold your data hostage

Export is free, immediate and permanent. If you leave, the plans leave with you.

04

We will tell you if something goes wrong

If there is an incident affecting your data, you hear it from us, promptly, with what we know and what we are doing. That is the whole policy.

FAQ

Data questions.

Who can see my clients’ plans?

You, your client, and the small team that operates the platform for support and maintenance purposes. Nobody else, and no other coach on the platform, ever.

Do you use client data to train anything?

No. Your clients’ plans are not training data, benchmark fodder or product input.

Can I get everything out?

Yes, any time, in a clean format — plus the printed workbooks, which are already yours.

What happens if QuarterOS goes away?

A fair question to ask a young company. Your data exports and your printed workbooks are readable without us, which is deliberate.

Questions your IT person would ask?

Send them. We answer in writing.

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